Some of the most common questions asked by people.



Where can I park?

We have free car parking situated right next to the ice rink. 

Who do I contact for lost property?

Please call 029 2078 9630


Alternatively, you can email us at info@icearenawales.co.uk

Do you have Wi-Fi?

We are currently in the process of bringing public Wi-Fi to Ice Arena Wales.

Do you hire the venue?

All aspects of the facility are available to hire, for, but not limited to, Filming, Weddings, Birthday parties, Cooporate Seminars, Sporting events and more.


for more information please contact


Events Manager : mark.hegarty@icearenawales.co.uk

When Are Your Peak / Off-peak Sessions

Our Peak sessions are run throughout half term holidays and our friday night Ice Parrty Disco Session, Half term sessions start in the arena on the first friday before holiday, and run until the last monday of the half term period.

When Can I Use My 100% Attendance Vouchers

Firstly, well done on your achievement of 100% Attendance.


These vouchers are only applicable during off peak sessions, a list of which can be found below.


Tuesday 6.30 - 9.30pm

Wednesday 4.00 - 7.00pm

Thursday 5.15 - 8.15pm

Friday 4.00pm - 7.00pm


and at all other off peak timings